Privacy policy

distributor.lt WEBSITE PRIVACY POLICY

The distributor.lt website and shop collects data about its visitors. This is common practice for websites and helps us understand how well the website works and how it could be improved in the future.

When collecting data, the distributor.lt website always follows the provisions of this Privacy Policy. Below you will find full information on what data is collected, how the “distributor.lt” website uses it and who has access to it.

“distributor.lt” aims to give you every opportunity to exercise your rights and control your privacy. Below you will find information on how to do so.

Your data controller

The controller of your personal data is UAB “Atviros informacinės sistemos”, the owner of the “distributor.lt” website. Contact details can be found in the section About the company

You can contact the data protection officer by email: shop@distributor.lt.

Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, GDPR) and the Law on Legal Protection of Personal Data of the Republic of Lithuania.

What data “distributor.lt” collects and how it is used

“distributor.lt” wants the website to be as convenient as possible to use. It is therefore necessary to know which information is most relevant to visitors, how often they visit, which browsers they use, which content they read most and which regions they come from – so similar demographic and statistical data is collected. The information is collected with the automated “Google Analytics” tool, which records and analyses how visitors use the website. It is collected to better understand customers’ needs and wishes so that high-quality service can be ensured.

You can find more information on how “Google Analytics” works and what information this tool collects and analyses on the “Google Analytics” help page

You can switch off the collection of data about you by “Google Analytics” at any time, as described on the “Google Analytics” opt-out page.

Order data

When an order is placed in the distributor.lt shop, the following Buyer data is processed: first name, last name, email address, phone number and, for legal entities, the company name, company code, VAT code and address. This data is processed in order to fulfil the order, provide the licence activation code, issue a VAT invoice and provide customer service and technical support.

The legal basis for processing is the performance of the contract with the Buyer (GDPR Art. 6(1)(b)) and the Seller’s legal obligations, primarily in accounting and taxation (GDPR Art. 6(1)(c)).

The Seller undertakes not to disclose the Buyer’s personal data to third parties, except to partners providing services related to the proper fulfilment of the order: payment service providers and providers of email delivery, website hosting and accounting services. In all other cases the Buyer’s personal data may be disclosed to third parties only in accordance with the procedure established by the laws of the Republic of Lithuania.

Order and accounting document data is stored for the period established by law.

Cookies

A cookie is a small text file that a website stores on your computer or mobile device when you visit it. It allows the website to remember your actions and settings (such as sign-in name, language, font size and other display settings) for a certain time, so that you do not have to enter them again each time you return to the website or browse between its pages.

How does “distributor.lt” use cookies? How can you manage them?

“distributor.lt” uses cookies to collect your IP address and browsing information, such as the websites visited. Other cookies make it possible to monitor website traffic and user actions on the website. These cookies are installed and used by the “Google Analytics” tool. Cookies are installed on your device only with your consent, except for cookies that are strictly necessary for the technical operation of the website. Please note that if you do not allow the website to use cookies, some website functions may partially or completely fail to work. The legal basis for using cookies is the legitimate interest of “distributor.lt” in ensuring the technical functioning of the website. Where cookies are used to remember your choices and collect statistics, the legal basis for their use is your consent.

You can manage and/or delete cookies at any time – you can find out how to do this at youronlinechoices.com and “Google Analytics” opt-out page.

You can delete all cookies already stored on your device; in addition, most browsers can be set not to allow cookies to be installed. However, if you do so, you may have to enter your preferred settings manually each time you visit the website. Some services and functions may also not work.

Marketing

If you subscribe to the newsletter on the website or otherwise provide your business contact details to “distributor.lt”, you will receive the latest information and newsletters.

Who has access to your data?

Access to statistical data about “distributor.lt” visitors is available to employees of UAB “Atviros informacinės sistemos” who are responsible for analysing this data and improving the website. Access to technical logs may also be granted to partners of UAB “Atviros informacinės sistemos” that provide content management tools or hosting services for the “distributor.lt” website.

The “Google Analytics” tool is provided by “Google Inc.” (a US company), so it also has access to the statistical data collected with this tool. “Google Inc.” is certified under the EU–US Data Privacy Framework – the adequacy decision adopted by the European Commission on 10 July 2023, which replaced the “Privacy Shield” annulled by the Court of Justice of the European Union in 2020 and allows personal data to be transferred lawfully to the USA. This provider is also subject to contractual obligations to ensure privacy. You can read about this in the “Google” data processing terms.

How long data is stored

UAB “Atviros informacinės sistemos” uses the collected data for analysis for up to three years.

Cookies are valid for a short time (one day, a week or a month) and, exceptionally, for up to one year.

Your rights

By contacting us at shop@distributor.lt, you can exercise your right to:

  •  access the personal data processed about you;
  •  request rectification of your personal data;
  •  request erasure of your personal data;
  •  where applicable, withdraw your consent to the processing of your personal data.

In some cases you may have the right to request restriction of the processing of your personal data or to object to its processing. You can exercise your rights in accordance with applicable EU and local legislation.

Right to lodge a complaint

If you believe your privacy rights have been violated, you can send a complaint by email to shop@distributor.lt or lodge a complaint with the relevant authority in the EU country where you live. Contact details of these authorities can be found in the list of European data protection authorities. In the Republic of Lithuania, the supervisory authority is the State Data Protection Inspectorate (www.vdai.lrv.lt).

Reminder about an unfinished purchase

If you entered your email address in the checkout form but did not complete the order, and you have accepted marketing cookies, we may send you one reminder about the items left in your cart. We use the “Brevo” email platform (Sendinblue, EU) for reminders. You can withdraw your consent at any time by clicking “Cookie settings” in the website footer.

Updated: 9 September 2026.

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