distributor.lt WEBSITE PRIVACY POLICY
The distributor.lt website collects data about its visitors. This is common practice for websites and helps us understand how well the website works and how it could be improved in the future.
When collecting data, the distributor.lt website always follows the provisions of this Privacy Policy. Below you will find full information on what data is collected, how the “distributor.lt” website uses it and who has access to it.
“distributor.lt” aims to give you every opportunity to exercise your rights and control your privacy. Below you will find information on how to do so.
Your data controller
The controller of your personal data is UAB “Atviros informacinės sistemos”, the owner of the “distributor.lt” website. Contact details can be found in the section Contacts
For any data protection questions, contact us by email: info@distributor.lt.
Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, GDPR) and the Law on Legal Protection of Personal Data of the Republic of Lithuania.
What data “distributor.lt” collects and how it is used
“distributor.lt” wants the website to be as convenient as possible to use. It is therefore necessary to know which information is most relevant to visitors, how often they visit, which browsers they use, which content they read most and which regions they come from – so demographic and statistical data of this kind is collected. The information is collected with the automated “Google Analytics” tool, which records and analyzes how visitors use the website. It is collected to better understand customers’ needs so that high-quality service can be ensured.
You can find more information on how “Google Analytics” works and what information this tool collects and analyses on the “Google Analytics” help page
You can switch off the collection of data about you by “Google Analytics” at any time, as described on the “Google Analytics” opt-out page.
Order data
When an order is placed on distributor.lt, the following Buyer data is processed: first name, last name, email address, phone number and, for legal entities, the company name, company code, VAT number and address. This data is processed in order to fulfill the order, provide the license key, issue a VAT invoice and provide customer service and technical support.
The legal basis for processing is the performance of the contract with the Buyer (GDPR Art. 6(1)(b)) and the Seller’s legal obligations, primarily in accounting and taxation (GDPR Art. 6(1)(c)).
The Seller shares personal data with service providers and other recipients where necessary to process and fulfill orders, administer partner accounts, operate the website, provide customer support, comply with legal obligations or pursue other lawful purposes described in this Privacy Policy. Recipients may include banks, email service providers (including Brevo), website hosting providers, accounting service providers, analytics providers (including Google, where applicable and subject to the required consent), and competent public authorities. Personal data is shared only where there is an appropriate legal basis under the GDPR and subject to applicable confidentiality, security and international data transfer requirements.
Accounting documents and the personal data contained in them are retained for 10 years in accordance with Lithuanian legal requirements governing the retention of accounting records. Other order-related data is retained for as long as necessary to fulfill contractual obligations, comply with legal requirements and establish, exercise or defend legal claims. Partner account data is retained while the partnership is active and is normally deleted or anonymized within 12 months after account closure, except where longer retention is required by law or necessary for the establishment, exercise or defense of legal claims.
Cookies
A cookie is a small text file that a website stores on your computer or mobile device when you visit it. It allows the website to remember your actions and settings (such as sign-in name, language, font size and other display settings) for a certain time, so that you do not have to enter them again each time you return to the website or browse between its pages.
How does “distributor.lt” use cookies? How can you manage them?
distributor.lt uses cookies and similar technologies that may store information on your device or access information stored on it and may involve processing personal data, including IP addresses and website usage information. Strictly necessary cookies support the operation of the website and functions you request, such as the shopping cart, account login and essential settings; they do not require separate consent where they are strictly necessary to provide a service you explicitly request. Analytics cookies (Google Analytics) and marketing cookies are used only with your prior, freely given, specific and informed consent. You may reject non-essential cookies without losing access to the website's core functions and withdraw your consent at any time through the cookie settings. The legal basis for processing personal data associated with strictly necessary cookies is, depending on the purpose, performance of a contract or the legitimate interest of distributor.lt in ensuring the technical operation of the website; personal data processed through consent-based cookies is processed on the basis of your consent.
You can manage and/or delete cookies at any time – you can find out how to do this at youronlinechoices.com and “Google Analytics” opt-out page.
You can delete all cookies already stored on your device; in addition, most browsers can be set not to allow cookies to be installed. However, if you do so, you may have to enter your preferred settings manually each time you visit the website. Some services and functions may also not work.
Marketing
If you subscribe to our newsletter, we may use your business contact details to send marketing communications based on your consent or another lawful basis permitted by applicable Lithuanian electronic communications legislation, provided all relevant conditions are met. Merely providing business contact details does not automatically constitute consent to receive marketing messages. Every marketing email includes a free and easy way to unsubscribe. You may also unsubscribe by emailing info@distributor.lt.
Who has access to your data?
Access to statistical data about “distributor.lt” visitors is available to employees of UAB “Atviros informacinės sistemos” who are responsible for analysing this data and improving the website. Access to technical logs may also be granted to partners of UAB “Atviros informacinės sistemos” that provide content management tools or hosting services for the “distributor.lt” website.
Google Analytics is provided in the European Economic Area by Google Ireland Limited. Certain personal data may also be accessible to other Google group companies, including Google LLC in the United States. Where personal data is transferred to the United States, the transfer may rely on the European Commission's adequacy decision of 10 July 2023 under the EU–US Data Privacy Framework, provided the recipient holds a valid certification covering the relevant transfer. In other cases, appropriate transfer safeguards, such as the European Commission's Standard Contractual Clauses, are used where their legal requirements are met. You can read more about this in the “Google” data processing terms.
How long data is stored
UAB “Atviros informacinės sistemos” uses the collected data for analysis for up to three years.
Cookies are valid for a short time (one day, a week or a month) and, exceptionally, for up to one year.
Your rights
By contacting us at info@distributor.lt, you can exercise your right to:
- access the personal data processed about you;
- request rectification of your personal data;
- request erasure of your personal data;
- where applicable, withdraw your consent to the processing of your personal data.
You have the right to access your personal data, request correction of inaccurate data and, where provided by the GDPR, request erasure or restriction of processing or object to processing. Where personal data is processed by automated means on the basis of your consent or a contract, and the conditions of Article 20 of the GDPR are met, you have the right to receive the personal data you provided in a structured, commonly used and machine-readable format and transmit it to another controller. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Right to lodge a complaint
If you believe your privacy rights have been violated, you can send a complaint by email to info@distributor.lt or lodge a complaint with the supervisory authority in the EU country where you live or work or where the alleged infringement took place (in the United Kingdom – the Information Commissioner’s Office). Contact details of these authorities can be found in the list of European data protection authorities. In the Republic of Lithuania, the supervisory authority is the State Data Protection Inspectorate (www.vdai.lrv.lt).
Reminder about an unfinished purchase
If you entered your email address in the checkout form but did not complete the order, and you have accepted marketing cookies, we may send you one reminder about the items left in your cart. We use the “Brevo” email platform (Sendinblue, EU) for reminders. You can withdraw your consent at any time by clicking “Cookie settings” in the website footer.
Language selection by country
On your first visit, only the country is determined from your IP address so that the right language version opens (Lithuanian in Lithuania, English in other countries). The country is determined on our server using the IP Geolocation by DB-IP database; the IP address is not stored for this purpose and is not passed on to anyone. The selected language is remembered with the functional cookie “dlt_kalba” (for 1 year).
Updated: 27 October 2026