Delivery
The license key is sent by email and, for partners, also appears in their partner zone account. This usually takes a few minutes after payment (or after an order on credit is approved) and no longer than 1 business day. We do not ship physical goods, so there is no delivery fee.
Payment
Bank transfer against a proforma invoice – the key is sent once payment is received. Purchase on credit (deferred payment) is available only to partners who have been granted it by the Seller; new partners do not receive credit by default. The credit limit and payment term are shown in the partner account.
Prices include 21% Lithuanian VAT unless otherwise stated. For VAT-registered business customers in another EU Member State with a valid VAT number verified through VIES, Lithuanian VAT is not charged where the applicable place-of-supply rules and other legal requirements provide for VAT to be accounted for by the customer under the reverse charge mechanism. For customers established in the United Kingdom, VAT treatment depends on the nature of the supply and the applicable place-of-supply rules. A VAT invoice is issued and sent by email; partners can also find it in their account.
Returns
Digital licenses whose key has already been sent cannot be returned (Civil Code of the Republic of Lithuania, Art. 6.228-10(2)(13)). If a key does not work, has already been used or the wrong product was supplied – contact us at info@distributor.lt: we will replace the key or issue a refund. More details in the Terms of purchase.